Professional horse people, or people working as part of a stable are required to remember a lot of details and individual information about each horse. A lot of responsibility comes with the job, whether you are a rider, groom, stable hand, or assistant. Responsibility that must be carried with passion to stay focused and alert.
With full speed in the daily routine, the stable staff should still notice a swollen leg, or something different about the horses’ usual behavior. They should know the horse’s individual needs, remember medicine, supplements, or special treatments to each horse. When the rider customizes the tack, the groom should remember. They stay on top of the latest changes in feed, equipment, and routines. They keep track of when the horses should go to the farrier, to the vet and create training plans for each horse.
All this information is very often carried around by the stable staff and passed on mouth to mouth. When a stable does not have a system securing updated employees and sharing important information or change in routines, the chances are high for making severe mistakes.
The best staff are the ones who take responsibility, take charge and make decisions on their own. However, we all know how frustrating it can be to work under conditions where we have to make decisions, be responsible and take charge when we lack the necessary information. The best staff are bound to make mistakes with insufficient communication.